General Terms & Conditions

General Terms & Conditions

1. GENERAL

All our offers, quotations, agreements and their implementations are subject to the General Terms and Conditions as deposited at the Chamber of Commerce and Industry in The Hague. The applicability of all other General Terms and Conditions, in particular those of the client and/or contractor is explicitly excluded.

2. QUOTATIONS

All our quotations are in principle offered without any obligation unless a given period of validity is indicated. All information and/or data provided with the quotation remains our intellectual property. We cannot be deemed liable for incorrect statement of the information provided with our quotations.

3. AGREEMENTS

Agreements, including further commitments and/or modifications, are only binding following our explicit confirmation or acceptance. In this regard only our records are conclusive. We are entitled to demand sureties in advance as well engage third parties for the implementation of the agreement.

4. PRICES

Our prices are calculated on the basis of purchasing costs and other cost price factors and based on delivery ex-factory/store and exclusive of Value Added Tax, shipping, etc. Changes in prices are explicitly reserved.

5. DELIVERIES AND LEADTIMES

Deliveries commence in principle on leaving our factory/store. Only those partdeliveries that are designated as such by us are permitted to be free at destination. Delivery times are stated as approximate. Exceeding these times does not give rise to any claims to damages in any event. Cancellation is only permitted after repeatedly (excessively) exceeding the delivery time and following written notice of default by the other party except for force majeure on our part. On receipt the delivered goods must be inspected for damage and defects which must be reported on the delivery and despatch notes. Returns, on our agreement, shall be at the other parties’ costs.

6. TRANSPORT

Transport packaging is at the cost and risk of the other party, even if the transport documents state otherwise.

7. FORCE MAJEURE

In the event of force majeure we shall have the right to suspend or dissolve our obligations.

8. LIABILITY

Except for potential indemnity insurance, our liability is limited to the net invoice value of the delivered goods. As regards the remainder, the other party indemnifies us against every claim to damage compensation disregarding the cause.

9. COMPLAINTS

Complaints must be reported to us in writing within 8 days of delivery (for invoices this is 8 days following the invoice date), whereupon the other party is bound by the agreement. As regards hidden defects a period of 8 days after detection applies and an ultimate period of 6 months after delivery. Returns may only proceed following our prior written permission.

10. PAYMENT AND RETENTION OF TITLE

Payment shall be made no later than 14 days after date of invoice into our bank account. Interest at 1.5% per (part of a) month shall be incurred if this period is exceeded. All further invoicing costs incurred shall be charged to the negligent other party. In the event of late payments, the agreement may be dissolved by us without recourse to the courts, whereupon all our title rights are restored. The extrajudicial collection costs shall be no less than 15% of the total amount owed. Interest and costs of the claims are settled first. Insofar as the other party has not fulfilled its obligations in their entirety, all goods supplied by us which are still with the other party shall remain our (joint) property, which on the introduction of the New Dutch Civil Code has been lost as a non-possessory pledge concerning the goods for our (surety) collateral and that for the value of what the other party is indebted to us. In the event of resale of (yet) unpaid goods the other party is obliged to cooperate with their assignment. The other party shall be obliged to draw up a similar retention of title as regards his purchaser.

11. DISPUTES

Disputes will be submitted to the competent court in our place of business unless we choose otherwise.